Booking & Cancellation Policies
Check in: 3:00
- 6:00PM | Check Out: by 11:00AM
Check In is requested before 6:00PM. An alternative check in time may
be required due to flight/travel schedules. These alternative times
should be requested when making reservations.
Reservations:
We accept cash/check, Visa, MasterCard, or American Express as
guarantee for reservations and payment for accommodations, and for a
financial surety deposit. Wedding nights and Special Events require
advance payment. Weekend rates apply to certain holidays and special
events. Room rates are based on double occupancy and are subject to
change without notice. The Carriage House and the Butler’s Suite are
the only rooms, which will accommodate more than two persons (there is
a $20 per night charge for an additional guest.) We allow no pets
(seeing eye dogs permitted). Children over 12 only can be accommodated
in the main house and younger children can be accommodated in the
carriage house. For all children a waiver must be signed (see our
children policy).
Cancellations Policy:
Your room will be held specifically for you when guaranteed with
advance payment or a valid credit card. All reservations require a
ONE-WEEK notice to CANCEL OR CHANGE your reservation to avoid a charge
for all nights reserved. Reservations for "special events" and
weddings require two month's cancellation notice for refund of advance
payment. We regret that illness or a change of plans cannot waive the
adherence to this cancellation policy. There is a $20
bookkeeping/refund fee for any properly cancelled prepaid reservation.
Please contact us using the following
information:
The Willows
3347 Old Stage Road
Central Point, OR 97502
(541-665-3020)
Toll-free 1-866-665-3020
